Resolve all problems and tasks which can appear during the work of your project. Your personal manager will help to clarify the problem and explain the solution. 

Identification

Determine the weak places of your system and issues and what may cause the issue. Prepare a checklist which requires constant observation of our specialists.

Manager

Allocate a personal account manager who will know your systems and will be aware about the status of work and issued and how it was resolved in general or in parts.

Planning

Plan all necessary steps and operations which will be required to educate staff members for providing more effective service to your projects.

Implementation

Assess all necessary actions with your equipment, systems to provide 24/7 stable work. Will provide face to face or online education to improve the quality of your specialists in the convenient for your staff members.

Monitoring

Monitor key indicators of your application parts or your systems for immediate reaction if there are some issues identified.

Feedback

Help to organise positive and negative feedback of clients, users, staff in your company for understanding how the project can be improved or extended.

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